Take it to the Bank

Targeted Demographics

Three Angels Broadcasting Network

Program transcript

Participants: Cordell Thomas

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Series Code: TITTB

Program Code: TITTB000039


00:01 On Take It To The Bank,
00:02 you'll find ways to get out of debt...
00:09 ..solve your credit card problems,
00:14 how to make and stick with the budget,
00:19 simple ways to save,
00:24 buying or selling a home
00:27 and many more financial matters on Take It To The Bank.
00:31 Hi. My name is Cordell Thomas
00:32 and welcome back to this program
00:34 called Take It To The Bank.
00:36 I'm really excited to talk to you today
00:38 because it's about an important topic
00:39 that we all should be very, very aware of.
00:43 The context is the targeted demographic.
00:46 You as an individual,
00:49 you have been targeted
00:51 in many different forms and formats.
00:54 I can recall some information I came across
00:57 about how the media targets you as a group.
01:00 Now that group could mean
01:01 you're targeted as where you buy,
01:03 what you do, what your income level is.
01:06 And it could be a variety of different things
01:08 that you're not even quite aware of
01:10 because they have all of this data
01:12 that's being collected about you.
01:14 But the interesting thing about what was said was in fact,
01:17 that this whole thing on media
01:19 and what they're trying to do through advertising
01:22 is to manipulate you
01:24 and they will say it straightforwardly,
01:26 "We want to get you to do what we want you to do."
01:29 And it's quite interesting
01:30 because it appears that they have been successful.
01:32 Since 1984, the regulation of advertising industry,
01:37 we've seen a parallel
01:38 between the amount of personal savings
01:40 and the amount of, of expenditures
01:44 that those individuals who have been impacted
01:46 by the advertising have actually done.
01:48 So out of pocket, we've seen people's savings
01:51 drop precipitously from 1984 to 2006
01:55 of which it's dropped continually
01:57 to a negative savings rate.
01:58 And negative savings rate
02:00 which means we're spending more than we actually bring in,
02:04 which is very interesting because this game
02:06 that they think of is something you should be aware of.
02:10 Everything that you do,
02:12 wherever you go, whatever you transact,
02:15 unless you pay for it via cash,
02:19 your information is being logged somewhere.
02:22 So if you use your credit card,
02:24 people can track certain type of behavior patterns.
02:28 If you sign a warranty card, people get a pretty good idea
02:32 of who you are as an individual
02:34 and there are some very interesting
02:36 as well as devastating stories about people
02:39 who shared so much information about their personal lives
02:42 and they are not in touch with those
02:45 or don't realize those people
02:47 who are actually reviewing the data and the information.
02:51 We have gift cards, you have cards for specific stores
02:56 that you can, uh, reduced prices or discounts.
02:58 And don't be misled
03:00 because they try to make it or paint it
03:03 as a service to you.
03:06 It's not about what you have and what you do
03:10 because it's never kept private.
03:11 Those companies are looking for specific information
03:16 regardless of if they say
03:19 we're going to give a warranty to cover your product,
03:21 regardless of if they say,
03:23 we're going to give you a discounted price,
03:25 regardless of what they say,
03:27 we're going to give you a benefit
03:29 for signing up with our organization or corporation,
03:33 they have your information in their targets.
03:36 All they want is access to your data,
03:39 where you live, how much money you make,
03:42 are you married, how many kids do you have,
03:45 what's the level of affluence of your community.
03:47 They need this data so they can begin to track you
03:50 and begin to find tune their ads toward you
03:54 as an individual.
03:56 When they talk about consumer confidence,
03:58 when they talk about, um, how people are spending,
04:01 they begin to paint a picture and use terminology
04:06 that may tend to mislead you as an individual.
04:08 Consumer confidence means that I feel comfortable
04:12 with what's going on in the economy
04:14 so I feel now that I can go out and spend.
04:17 That's not consumer confidence,
04:19 that's actually buying into
04:21 what they're actually telling you.
04:23 Go and buy, buy, buy and we, as consumers,
04:27 have fit right into that overall mentality
04:30 that what they tell us to do, we will do.
04:34 You need to understand that this whole dynamic
04:37 is to track the patterns
04:39 that we have in our expenditures
04:41 and they can begin to predict behavior.
04:43 Did you hear about the next big thing?
04:46 What was that?
04:47 Well, it was an article that I had seen
04:50 that talked about credit card companies.
04:53 They know based on your buying patterns
04:56 what's going on in your life.
04:58 They can put together specifics and connect the dots.
05:02 In fact, the next big area that you can go into for employment
05:06 is being able to write programs for companies
05:09 that can bring together
05:11 all of this different type of data
05:13 and begin in track your specific behavior patterns
05:17 and give you a preview
05:19 of what can be going on in your life.
05:21 For example, what if they looked at you
05:25 and your buying habits?
05:26 They contacted your credit card company
05:28 and the credit card company said something like this,
05:30 "Well, we've noticed that he lives in this city
05:33 but he has a home in the suburbs
05:36 but he seems to be purchasing more hotel stays."
05:39 "He's buying more flowers
05:41 which seems out of the ordinary."
05:43 Or the fact that he has just begun a new gym membership.
05:46 They are going to tie together that information
05:48 because this new change in your behavior patterns
05:52 and your purchase habits tells us
05:54 that something is going on in your life.
05:57 And it could mean that this individual now
06:00 from a predictive standpoint is headed for divorce.
06:03 What if they saw the fact
06:08 that you are on a social network
06:10 and you love to give people updates
06:12 on a every 15, 20 minutes,
06:14 the fact that you're living online
06:15 and doing a lot of social networking.
06:18 And then all of a sudden
06:19 over the course of the next couple of days,
06:21 that type of behavior drops off of substantively?
06:24 There are couple of things that, that could go in there.
06:27 They would know things like,
06:29 well, this individual has diabetes.
06:31 How do they know that?
06:33 That information may have been shared
06:34 through their, their insurance company
06:36 or their medical doctor.
06:39 That information is out there,
06:41 it may not be tied to a name but they have an idea,
06:43 this individual may have a certain type of illness
06:45 that may predict that he may be going through something
06:49 and we need to trigger an alert.
06:52 What if you see certain other elements
06:55 such as, you know, this individual took a debit card
06:58 and he started charging certain things
07:00 like diapers and razor blades and champagne?
07:03 What is it telling you
07:04 from the standpoint of predictive behavior?
07:06 Well, it can tell you
07:08 that this person probably stole the card
07:11 because several things are at play here.
07:15 If you are buying via debit card or credit card,
07:19 things like diapers or things like champagne
07:22 or those type of things,
07:23 it tells you that the champagne
07:25 and the razor blades are easy to resell
07:28 and the diaper seems to, to help the counter person
07:33 who is selling to you feel a little softer to you
07:35 thinking that, "Oh, he's in a rush to go home to his baby."
07:38 Those kind of things happen and it causes people to hold on
07:43 and begin to predict certain things
07:44 and it's actually kind of good
07:46 because this type of predictive behavior
07:48 triggers an alert to your credit card company
07:51 wherein you get these call saying,
07:53 "Hi, Mr. Thomas.
07:54 We know that you don't typically go to Palm Springs
07:58 but we have seen certain type of behavior on your credit card
08:03 and want to ensure that
08:04 you are actually in Palm Springs
08:06 making that purchase."
08:08 These things are actually going on.
08:10 And the more information that's being collected,
08:12 the more information that there is about you,
08:15 when you take a look at all of the information
08:17 that you need to be aware of,
08:19 you have to also understand
08:20 that wherever that data is being provided,
08:24 you have to opt out of those companies
08:28 allowing your information to be sold
08:31 and that's how they make their money.
08:34 It's quite interesting when you look at
08:36 how that information is used and why you are targeted.
08:41 It's all about information and they're trying to gain more
08:45 and more of those details.
08:48 So you, as a demographic are targeted so much
08:52 so that you have no idea
08:54 how much information is actually out there about you.
08:58 There are certain websites
08:59 that have actually been spawned by that,
09:01 that you can actually sign up with where you can go in
09:04 and put your name, certain information and say,
09:06 "Could you trigger an alert to me
09:08 if certain information of mine is actually out there
09:11 on the net in a negative perspective?"
09:13 And they can actually help you clear that information out.
09:16 You need to know about these things
09:18 because not only is your, your smartphone,
09:22 um, information being sold
09:24 but also your landline information,
09:26 as well as medical information,
09:28 as well as so many other bits of information
09:31 that, that tells us that we need to be
09:33 very, very vigilant
09:35 about how we protect our information
09:37 and what we need to do to keep our families
09:40 and our personal data safe.
09:44 There is an interesting verse in the Bible
09:48 that I just came across
09:49 and I think it's quite interesting
09:51 because when we look at this area called consumerism,
09:55 we get this perspective that we as targets are actually,
10:00 um, very good targets
10:03 because we are capitulating to the behavior
10:06 they want us to do.
10:08 We are consuming at a large degree
10:11 and we lose sight of the fact
10:13 that we should be planning for the future
10:16 and we should be happy with where we are at.
10:19 We should be content of what's going on in our lives
10:22 and use those, those assets, those things
10:26 that God has given us to build a future
10:28 in whatever way we possibly can.
10:31 That verse is in 1Timothy 6:6 and the verse starts out with,
10:36 godliness with contentment is great.
10:39 Actually to quote the verse, it says,
10:42 "But godliness with contentment is great gain.
10:46 For we brought nothing into the world,
10:48 and we can take nothing out of it.
10:50 But if we have food and clothing,
10:52 we will be content with that.
10:55 People who want to get rich fall into temptation and a trap
10:59 and into many foolish and harmful desires
11:02 that plunge people into ruin and destruction.
11:04 For the love of money is a root of all kinds of evil.
11:08 Some people, eager for money,
11:11 have wandered from the faith
11:12 and pierced themselves with many gods."
11:14 Small g, gods.
11:16 It's a relevant verse.
11:19 Be content with where you are at.
11:21 Be vigilant. Save your money. Plan for the future.
11:24 Do the things God would have you do with it
11:27 and wait on Him.
11:28 Wealth is a wonderful thing. Many of us search for wealth.
11:33 We follow what the media tells us to follow.
11:36 We follow the individuals in the media
11:39 and what they wear, what they do, the next big car.
11:42 And we don't necessarily have to do so.
11:44 Do you really need a new car?
11:46 Do you really need that bigger house
11:48 because you had the promotion at work?
11:50 Be thankful for the promotion,
11:52 be thankful for that extra money
11:54 because with that extra money, you can do great things for God
11:58 if you're content with where you are at.
12:02 There are many wealthy people in this world
12:04 that don't make more than $60,000 a year.
12:07 There are many wealthy people
12:09 and content people in this world
12:10 because they haven't bought off on this apple
12:14 that the world has given them
12:15 that buying things makes you happy.
12:18 When you see those stories on,
12:20 in the media and on the Internet
12:23 about the fact that the economy is growing,
12:25 people are, are, are, um, encouraged
12:30 by what's going on in the economy
12:32 and now they're going out
12:34 and using their savings and spending more.
12:37 You begin to get a context that this thing is beyond us
12:41 and many people in this world are hurting.
12:43 The prime reason I talk about that
12:46 is did you know of some of the studies
12:48 that are out there about happiness?
12:50 Happiness has nothing to do with what you have.
12:53 In fact, one article talks about
12:55 happiness comes with respect, not wealth.
12:59 Happiness comes from knowing that you're something
13:02 and creating a legacy, not having a lot of money.
13:07 And then you begin to understand
13:09 that you as an individual,
13:10 have to make those decisions on an on-going basis
13:13 about what you need.
13:14 The Bible says that if you have food on the table,
13:17 if you have a roof over your head,
13:19 you should be very content
13:21 to know that God has blessed you with these things
13:23 but hey, when I came into this world,
13:26 I had nothing, so you have a little bit right now.
13:28 And when you leave this world,
13:30 you are not going to have anything either.
13:31 So the 70 to 80 years
13:34 that Psalms 90 actually talks about, says,
13:37 "Help us to number these days that we have,
13:40 so that we can gain wisdom."
13:43 So now, who are you as a demographic?
13:45 And they have labeled different groups
13:48 and I would like to give you
13:49 context of what that actually is.
13:52 When you take a look at the I-generation,
13:55 which we just labeled right now,
13:57 I-generations are those young people
13:59 that were born post 2000 up until this point in time.
14:02 So they're probably between 12 and 13 years of age,
14:05 up to that age.
14:07 Now we're still trying to distinguish that group
14:09 because we don't know much about it.
14:11 This is still evolving on that young group
14:13 but what we do know is they are the only group
14:16 that have grown up in the Internet age
14:19 where they're completely surrounded
14:21 with this type of technology
14:23 and where they have parents who are relatively comfortable
14:26 with what the Internet Age is all about.
14:29 So these guys are completely connected.
14:32 As an individual that has I-generation young people,
14:35 I am completely aware of how they have accommodated
14:39 or have acclimated to this technology.
14:42 They can come to the, they know how to tap on apps,
14:45 they know how to do things.
14:46 I mean, I have this look on my face sometimes where,
14:50 how do I do this?
14:52 How do I, how do I access this thing?
14:54 And my son will come up. "Oh, Dad. It's just like this."
14:56 Boom, boom, boom, boom, boom. And it's done.
14:58 So I'm amazed at how they have just adapted to it
15:01 because that's all they've ever known.
15:05 And of course, you have the Gen Y generation.
15:07 These are called the Millennials
15:09 or Echo Boomers.
15:11 These are children of um, boomers
15:14 ages probably to 13 to 28, 13 to 32
15:18 depending on what type of study you look at.
15:20 The cause of the higher cost of living in some cases,
15:23 most of these kids have gone back
15:25 to live with their parents and of course, with the, um,
15:29 recession that we had in 2006 through 2008,
15:32 many of these young people may have been caught
15:35 in the recession losing their home
15:38 and trying to consolidate to make ends meet.
15:41 Now the fact that they're living with their parents,
15:42 I believe, um, a total amount
15:46 of 26 percent of these young people
15:48 are actually residing with their parents
15:51 which now tells us that this group of individuals
15:54 have access income to spend
15:56 and they are spending in unique ways.
15:59 But when you take a look at these Millennials individuals,
16:01 there's some other things that are going on with that.
16:04 For example, Millennials now are a targeted group
16:07 because people want to study them.
16:09 Not only are they moving up in corporate life,
16:13 they are also changing the dynamics
16:16 of how we utilize financial services.
16:20 For example, the story that came out back in 2010,
16:24 I believe it is, talks about
16:25 Millennials are using alternative financial services.
16:30 They are called underbanked, they are called individuals
16:33 who are using alternative sources
16:35 because of their lack of understanding of, of checks,
16:39 of banks, of financial services
16:42 and many of these individuals are called
16:45 the cash strapped 20-somethings.
16:47 There are many individuals that are involved
16:50 in this grouping
16:51 because they are the ones that are apt
16:53 to use payday loan centers.
16:55 And it's interesting when you go online
16:58 and look at some of these stories.
17:00 What I like to see is some of the responses
17:03 and the comments in those stories.
17:05 For example, here's one individual saying,
17:08 "After having my financial meltdown in 2008 and 2009,
17:12 my wife and I swore off banks.
17:15 We have a specific retailer debit card
17:19 that we used to pay bills with.
17:20 We don't have any credit cards anymore
17:22 and if we don't have any cash, then we don't buy the item."
17:26 They have learned a lesson
17:28 that without understanding the fact
17:32 that getting into debt is not the way
17:34 to go about doing things and because they've been there.
17:37 Once you've been there, once you've done that,
17:39 or once you have talked to someone
17:41 who's been through that situation,
17:42 you begin to understand
17:44 that it's a very difficult thing to get through
17:47 and many of those Millennials
17:49 are beginning to change their behavior patterns
17:51 and do certain things
17:53 so much so it has changed the way
17:57 that financial service organizations
17:59 are actually adapting to them.
18:01 For example, from a financial services' standpoint,
18:04 there are certain retailers
18:06 that have now developed certain product
18:08 for that type of client.
18:11 Did you know
18:13 that there are now these specific type of credit cards
18:16 associated with really good brand, organizations
18:21 and they have partnered with some of these major retailers
18:25 to have not only the debit card
18:28 and, or credit card associated with
18:31 linked into an account that they set up with this retailer.
18:34 Not into a specific bank system but so they have access
18:39 and they pay their bills with that card
18:41 so that card is their actual bank system
18:44 because they don't trust the banks like they used to.
18:48 I've heard stories of an individual coming to me
18:50 and telling me about his experience with a bank
18:54 coming in and saying, "I started a bank account.
18:56 They promised that the bank account was free.
18:59 And they didn't tell me
19:00 that there were these type of fees
19:03 that would be associated with it,
19:04 so I put some money into the account.
19:06 I didn't know that I had to keep
19:08 a specific balance in the account
19:10 and if I didn't have,
19:13 let's say $100 in the account and maintain that balance,
19:16 they would charge my account, um, some fees.
19:20 And I left the country because I went to do service for my,
19:25 my country and by the time I got back,
19:27 I found I had close to $400+ in fees
19:32 that I owed up and above the fact that my,
19:35 my, bank checking account had been over drafted
19:39 so many different times."
19:40 So it took a, a lot of time to get out of that debt
19:43 to pay back what need to be paid
19:45 because of misinformation that may have been given him
19:48 through the system
19:50 or the fact that he may not have understood
19:52 what he was signing up for um, at the bank.
19:55 And I'll tell you it's critical to understand
19:58 that what organizations tell you,
20:01 you need to study on your own to see if it's actually
20:04 viable information and if it's actually true.
20:07 There are a lot of fine print bits of information
20:11 that we tend lose sight of
20:13 and, and if we lose sight of those things
20:17 that we don't read, we're held responsible to it.
20:19 I constantly go back to the story
20:23 of when I was presenting to a group of youngsters
20:26 and I came into the room to talk to these kids
20:30 but before I could get up, there was a bank
20:33 that was up there talking to young people
20:35 and they came in and very calmly said,
20:38 "Look, we're going to give you
20:41 something that we don't give everyone.
20:43 We're going to give you access to a free checking account.
20:47 All we ask that you do is directly deposit your money
20:50 from your work right into account
20:52 and we'll manage your money for you.
20:54 Now there are couple of things that are there.
20:56 Banks are there to manage your money.
20:58 In fact, your funds up to $250,000 are,
21:02 is guaranteed and protected.
21:03 It's insured, so that if something happens,
21:06 you should be able to get up to $250,000 back
21:08 depending on how much money you have in that account.
21:12 So it's protected.
21:13 It's nothing perfect but it's supposedly protected,
21:16 which is true but when you put money in that account,
21:20 people tend to not realize
21:24 what actually happens to those funds.
21:26 Those funds are leverage. What is leverage?
21:28 The funds are actually used as kind of a collateral
21:32 to take those funds and reinvest
21:36 in other type of investment products.
21:39 So your money goes in,
21:41 they give one to two percent simple interest.
21:44 You are comfortable
21:45 that your money is gaining a little bit of value
21:47 while it's sitting in that account safe.
21:50 But they take that funds, leverage it and reinvest
21:54 so if you have,
21:55 you know, how many hundreds of thousands of customers
21:58 and that amount of money in the bank,
22:00 they turn around and they being a business
22:04 are in business to make money,
22:06 so they reinvest at a higher interest rate
22:09 upwards to 20 to 25 percent return on their investment.
22:12 But what is most important is this.
22:18 When you open a bank account,
22:21 be sure or whenever you go to any type of corporation
22:25 and try to do business with them,
22:27 try to realize this
22:28 that business is in business to do business
22:32 and that business is to make money.
22:35 So no matter what they tell you to make you feel good,
22:38 realize they are making money one way or the other.
22:42 And one of things I told those young people
22:45 as I got up after the banker left is this,
22:47 don't be mislead.
22:50 You signed up for a free checking account.
22:52 You put your money directly into that account
22:55 but I want you to read the fine print
22:58 but even before you read the fine print, realize this.
23:01 You guys are smart.
23:02 Each one of you young people have smartphones.
23:04 You have these tablet devices that can trigger alerts.
23:07 Use those apps appropriately.
23:10 Make sure you know what your bank account balance is.
23:14 And then there are few things
23:15 that you should be aware of with your bank
23:18 as you work out a strategy to manage your checking
23:22 because if in fact, you bounce a check
23:25 or have insufficient funds in your account,
23:27 they're going to charge you $35,
23:30 not just a one-time fee because however many days that,
23:34 that account stays delinquent within sufficient funds,
23:37 they will continue to charge again and again and again
23:41 until you bring that account even.
23:44 That's critical to know
23:46 because many of us don't stay in touch with our accounts.
23:48 We believe everything is okay
23:50 and like Cordell did way back in the day in his college days
23:53 before we had debit cards,
23:54 I'm, I'm dating myself but it, you had up in your head like,
23:59 um, I know I have about
24:01 this amount of money in the account,
24:03 so I should be okay to write the check.
24:05 Fortunately, I was accurate on most situations
24:08 but it only takes that one time
24:10 to change your behavior patterns
24:12 about how the bank system works.
24:14 Strategies that can include things like,
24:17 how do I handle overdraft situations?
24:19 The bank is going to tell you, "It's no problem, Mr. Thomas.
24:23 It was what we'll do.
24:24 What we can do is associate your savings account
24:27 to your checking account.
24:29 And if you have insufficient funds in your checking account,
24:31 what we'll just do is overdraft into your checking
24:35 and pull it into your, into your checking,
24:37 oh, into your saving account,
24:38 pull into your checking account and cover that cost."
24:42 But they will still charge you one overdraft fee.
24:46 They will still get some money out of that although,
24:50 when they transfer the funds then,
24:52 it will cover the account.
24:53 Did you know that if you say,
24:56 "Look, if there's no money in my account,
24:59 I don't want any money pulled out, um,
25:02 I don't want any type of transaction from my account."
25:07 If you don't want any transactions
25:09 from your account, you tell a bank that
25:11 and you write a check
25:13 and it goes through and no money in your account.
25:15 You're going to be charged an insufficient funds fee.
25:19 If you go to
25:20 a retail establishment and swipe your card,
25:23 what should happen is the bank should,
25:26 the card should be declined.
25:28 But there are always different things you need to think about
25:31 how the bank system works.
25:34 You need to ask
25:35 that individual who is opening up your account,
25:38 how does it work.
25:39 And this type of scenario, am I really that safe?
25:44 So I sit and think and look at the kids
25:47 and say, "Have you really ask that gentleman on the questions
25:50 that you are willing to ask?"
25:52 And these kids are smart.
25:53 They said, "No. We didn't ask that.
25:54 We didn't even know that."
25:56 And that's key
25:57 because if you don't know something,
25:59 you're going to be held responsible
26:02 for that type of behavior,
26:04 which is what many people are doing today.
26:07 They are filling out warranty cards
26:10 and providing personal information
26:12 that they don't necessarily have to provide.
26:15 They are getting caught up in this thing called
26:19 consumerism
26:21 and they are being "manipulated"
26:23 as a quote by the media and saying,
26:26 "We know how to increase sales at these retail establishments.
26:30 We know how to tell people
26:32 that they're valuable for the money that they spend.
26:35 We know how to get people to go out and do
26:38 what we want them to do."
26:40 And as I come to you today,
26:43 I ask you to reflect on that verse in 1 Timothy 6:6.
26:49 "Godliness with contentment is great gain."
26:52 You have everything when you're content
26:54 with what you have.
26:56 If you have food on your table, be happy.
26:59 If you have a roof over your head, be happy.
27:02 If you have what you need and you have a budget in place,
27:06 be very happy
27:08 because everybody wants you to do what they want you to do.
27:12 Control your life, control what you are doing.
27:15 Control your money.
27:16 Invest it, budget, save, put it in a place
27:21 that can do good things for other people
27:25 because that's what God wants you to do
27:28 and that's why He told you that.
27:31 "Teach us to number our days, so that we may gain wisdom."
27:35 Take that to the bank and save.
27:38 God bless you.


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Revised 2016-02-11